Indicates a required field
Membership is a one-year commitment (2 shipments).
We do not charge or ship any wines upon signup. We email club members two weeks before billing and shipping to let them know their shipment is coming. During this time, members can update their shipping address, and billing details, and customize their wine club shipment. All club orders are processed a week prior to the club shipment. Shipments will be automatically billed to the credit card on file. Club orders can be shipped or picked up at the winery. No refunds will be given after this date, except for errors on our part. Adult signatures are required at delivery.
Pick-up orders will be saved for 60 days. After 60 days, they will be shipped at the cost of the member.
Are you still experiencing hot weather or going on vacation? No worries. We will do one collective hold period for all customers who need to postpone their shipment. If you need this extension, please notify the club manager at firstname.lastname@example.org. All held shipments will ship on November 6 to ensure hot weather is behind us.
We work diligently to send you reminders to inform us of any changes or vacation time before we ship. Once the shipments are with FedEx/GSL we are no longer responsible for your order's delivery. If you need to change an address or delivery date, please manage your order with FedEx/GSL via your tracking number. Thank you for understanding.
Membership Holds & Cancellations
When joining the club, members commit to a minimum of one year (two shipments). If you want to cancel, please consider your membership commitment. In lieu of canceling, we recommend putting your membership on a 6-month hold. If you would like to proceed with a cancellation or hold, please email us at email@example.com.
If you have any questions, please email us at firstname.lastname@example.org